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International 2-days Training Course "Quality in Wellness and Spa"

IHK Potsdam - Berlin (Germany), March 4-5
Date: 22 Jan’19

Quality is a key success factor of our time, especially in international health and wellness tourism. EuropeSpa ? the quality seal of the European Spas Association ? is the most comprehensive evaluation scheme and the only international certification system considering more than 30 national and international laws and standards covering the areas of service, safety, hygiene and infrastructure.

Contents of the training course

Quality and safety management

  • Quality assurance officer
  • Microbiological aspects, hygiene plans, cleaning plans
  • Service quality management, conformity tests, working instructions
  • Swimming pools: safety aspects, technical bathing water treatment
  • Sauna area, changing rooms

Infrastructure

  • Service, hygiene and safety
  • Architectural aspects
  • Specific quality aspects in: reception, changing room, massage cabin, wellness consultation, relaxing room,swimming pool, cosmetic area, inhalation, peloid treatment, solarium, gym Participants will receive
  • A handbook with all contents of the course (in English, approx. 120 pages b/w)
  • A check list for an internal spa check based on the original criteria of the EuropeSpa hotel spa certification (in English, approx. 25-30 pages)
  • An evening reception after the first day in a nice location in Potsdam
  • A certificate of attendance at the course or ? after a successful test - a certificate as a "EuropeSpa Expert"

The course is held in English by Dr. Kurt von Storch ? CEO EuropeSpa med & wellness GmbH
For details and terms and conditions, download the brochure here

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