Medical SPA “Versmė,” located in the resort town of Birštonas, has over 55 years of experience in the wellness industry. In 2012, it became the first medical spa in Lithuania to receive certification for the use of mineral water and peloids (peat) in health and wellness services. The medical spa is renowned for its high-quality medical rehabilitation and wellness services, complemented by traditional treatments that utilize natural therapeutic mud and mineral water, offering more than 90 different treatments. Each year, the medical spa not only updates its facilities but also introduces new treatments and integrates innovations to enhance customer service and care delivery. The primary mission of Medical SPA “Versmė” is to restore health and the joy of life to its patients and clients.
1. Originality
Medical SPA “Versmė” is distinguished by its high-quality medical rehabilitation, seamlessly integrated with traditional medical spa treatments, utilizing natural therapeutic mud and mineral water. To be recognized and valued by our patients and clients, we are committed to providing professional, high-quality services and treatments. We continuously enhance the qualifications of our specialists and annually introduce innovations in rehabilitation treatments while preserving and promoting traditional sanatorium methods. Birštonas and Medical SPA “Versmė” have earned recognition and a strong reputation among our clients and partners through years of successful operation.
With its long-standing traditions in medical spa treatments and natural therapeutic factors, Medical SPA “Versmė” employs a range of rehabilitation methods, including physiotherapy, occupational therapy, speech therapy, massage, psychological and social support, medication, and more. Additionally, the medical spa utilizes natural healing factors, such as therapeutic mud (peloids) and mineral water, to restore patients’ impaired biopsychosocial functions and maintain their achieved levels of functional capacity.
2. Impact and benefits
The system’s uniqueness and exclusivity lie in its journey map-based approach, which enables all organizational units and specialists to manage and share client information with maximum efficiency. This comprehensive approach begins with reservations, reception, and both in-person and remote doctor consultations, and extends through treatment assignments, hotel room management, document signing, and performance tracking applications. It further includes integrated medical forms and other documents that expedite data processing and submission to relevant regulatory authorities, as well as data analytics, detailed reporting, and the capability to create and implement loyalty programs, alongside integration with third-party sales channels.
Currently, the AI model assists specialists in swiftly selecting the optimal room or treatment during periods of high patient inflow. Future developments will enable the full automation of reservation and reception processes, significantly reducing the need for specialist intervention.
3. Sustainability
Medical’s SPA “Versmė”, has developed a monitoring program for the impact of the mineral water used in the treatment process on groundwater. According to the agreement with LTD “Vilniaus hidrogeologija,” annual hydrogeological groundwater reports are prepared, and periodic laboratory tests of groundwater quality parameters are carried out in field and stationary laboratories, analyzing changes in the physical and chemical properties of the water.
In line with environmental protection principles, the company supports the development of environmentally friendly new technologies and products and aims to live more ecologically and sustainably: harmful measures to nature are not used, no pollutants are released into the environment, paper is conserved, the use of plastic is limited, and measures are implemented to optimize the reduction of electricity and heat consumption, including the implementation of landscaping work.
To reduce the amount of waste going to landfills, conserve natural resources, and prevent environmental pollution, we encourage employees to sort waste responsibly, separating recyclable secondary raw materials into designated containers. All hazardous and non-hazardous waste generated in the company’s operations is handed over to specialized waste management companies, and bulky as well as green waste is transported to a specialized facility. Waste accounting data and environmental information are submitted to the “GPAIS” and “AIVIKS” information systems.
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B. Sruogos g. 9, Birštonas
